Field Operations Supervisor, Maintenance | London

Field Operations Supervisor, Maintenance | London

TK Elevator Canada LtdLondon, Ontario, Canada

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The company

TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

What we expect

 Your responsibilities:

  • Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project work
  • Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
  • Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
  • Oversee project processes, providing technical assistance as required
  • Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
  • Participate in the recruiting and training of field and support personnel as required
  • Actively support the Sales Team with site surveys and recommendations for technical improvements on a variety of products
  • Survey existing projects for ordering of materials in alignment with the project schedule
  • Ensure availability of materials, tools, equipment, etc., incidental to Projects
  • Maintain current knowledge of all aspects of elevator technology
  • Provide exceptional customer service and communication
  • Take ownership of work-related issues

Who we are looking for

Your qualifications:

  • A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator Industry
  • Must be a Certified Elevator Mechanic “Class A” under the TSBC or an equivalent AHJ standard
  • A proven and demonstrated practical understanding of the B-44 Elevator Code
  • A proven ability to read and interpret technical drawings, documents and specifications
  • Competent in the care, use and application of all tools integral to the Elevator Industry
  • Competent in the use of basic business software and hardware
  • A combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designations
  • A desire to learn, maintain and expand knowledge of all aspects of elevator technology; both mechanical and electrical
  • Experience with multi-tasking and prioritizing multiple projects
  • Must be able to work under pressure and in a fast-paced environment
  • Requires demonstrated interpersonal and communication skills with all levels of employee and customer, internal and external

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

Job details

Posting date:2023/11/07
Experience level:Experienced professionals
Type of contract:Permanent, Full-time
Work mode:On Site
Job field:Engineering and Site Operations
Industry:Engineering & urban mobility
Job number:CA_ET_TKELEV00171

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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